Manuel Marquina is driven by the good side of Customer/ Market Orientation and Leadership.
He’s COO at Graphax, lecturer at universities and board member of the Unternehmer Forum Zürichsee.
He speaks on all things Future of Work, Customer Experience and Digital Leadership. Leading teams and digital transformation for over 10 years.
Together with his better half and three children, he lives in the city of Zürich and drinks far too much coffee...
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Some talks i gave
Digital Ethics @ World Usability Day 2018, UXSchweiz - Main Speech
Digital Festival Zürich - Workshop: Productivity / New Way of Work
Richmont Finance Directors Forum
Creative Mornings
KV Business School
University Zürich
Ein Appell für mehr Weissraum im Alltag
The Modern Workspace (Podcast)
Mein Arbeitssetup
Evernote, wohin geht die Entwicklung?
Publications
Digital Ethics
Toolkit
Apply Ethics to your work.
Jedes Set beinhaltet Fragen um unbeabsichtigte Folgen vorherzusehen. Nehmt diese auch zum nächsten Brainstorming oder Team-Meeting mit, um die Auswirkungen eurer Produkte besser zu verstehen.
Overload Whitepaper
How to lead yourself and your team to avoid email overload, hurting productivity and motivation.
Download my latest Whitepaper below.
About me
My experience comes from leading and building teams for over a decade now, all within the Tech, IT and SaaS market and in different forms of companies:
SMBs (Graphax)
Startups and Silicon Valley unicorns (Evernote, Coople)
Corporations (Microsoft, Swisscom)
Everyone has a purpose or quest. Mine is this: We get used to shitty experiences. I want us to make them better.
We get used to it being hard to get around the city. We get used to repressive career ladders and jobs. We get used to dysfunctional teams and non-agile leadership. We get used to unethical products and bad service. We get used to new things without purpose. We get used to status quo.It takes new perspectives, ideas and teamwork to keep pushing. Creating such perspectives is the quest I’m following.
I do this as a COO, People Leader, Teambuilder, customer experience advocate, Digital Ethicist, Lecturer and father.
Where my time is spent….
At Graphax I'm the COO (Chief Operating Officer) with a wonderful team of customer experience champions, Business Consultants and Technical Experts and Field technicians. Delighting our customers on the possibilities of the print industry and Information Management Solutions. This while going through a digital and cultural transformation within our own company .
I'm a University lecturer and Speaker for "Self-Management and Leadership”, "NewWork and Transformation", "Digital Ethics" and “Storytelling” at various Universities in Switzerland.
(ZHAW, HWZ, UX Schweiz and others)In 2017, I Co-founded the fashion brand Pin Friends, creating small pieces of art, allowing people to express themselves. We introduce customers to exclusive collaborations with some of the most relevant independent artists and creatives.
I run my own Digital Magazine on work 4.0, culture, trends and how to stay productive, over at Volt & Gestalt. The Newsletter got featured by Mailchimp as “Out of the Ordinary”.
Family! Partner in crime with her we’re managing our lives and the ones of our three boys. I live and work around Zürich, spending my time with my family, large amounts of Flat Whites, reading books (currently this and this and this), listening to my amateuresque vinyl collection, preferably from weird punk bands (but this, this or this does it too), and organizing pen and paper game-nights or dueling my kids in a game of supersmash brothers (if you know, you know).